Air Canada says it plans to roll out fast, free, streaming-quality Wi-Fi next May, to Aeroplan members on Wi-Fi equipped aircraft for flights within North American and Sun markets. The airline also plans to expand free Wi-Fi service to long-haul international routes in 2026.
“Reliable access to streaming-quality Wi-Fi is becoming essential for both business and leisure travellers. That’s why we’re upgrading our fleet with the latest technologies,” said Mark Nasr, EVP, Marketing and Digital, and President of Aeroplan.
Mark Nasr, President Aeroplan, EVP Marketing & Digital Air Canada with John Kirk (Photo Credit: John Kirk)
“We’re excited to offer fast, free Wi-Fi to all Aeroplan Members, with a customer-focused rollout plan that includes installation of service on the Air Canada Express Q400s, including those that fly from Toronto’s Billy Bishop Airport,” Nasr added.
AC says that although other Canadian airlines have announced free Wi-Fi services, not all have accelerated installation across their fleets or committed to offering the service comprehensively.
“Air Canada plans to offer fast, free Wi-Fi across its entire fleet and will begin rolling out this service in early Spring. What’s more, over 85% of aircraft will be connected from day one, with the remaining installations being a priority throughout 2025,” Nasr added.
The new service is being sponsored by Bell, which partnered with AC on the existing free Wi-Fi texting service available since May 2023 for Aeroplan Members.
Customers who aren’t already an Aeroplan Member can sign up free of charge at aircanada.com/aeroplan. Those without an Aeroplan membership will be able to purchase Wi-Fi for their flight at a reduced flat fee.
Free WiFi will soon be offered across the Air Canada fleet. (Photo Credit: Thinkstock)
“This next chapter in our partnership with Air Canada reflects our purpose to advance how Canadians connect with each other and the world,” said Blaik Kirby, Group President, Consumer and Small Business at Bell. “We are transforming the in-flight experience for Aeroplan Members, enabling them to be productive, stream entertainment and stay connected throughout their journey.”
Customers travelling on select regional routes on Wi-Fi equipped aircraft throughout Canada, including between Toronto Billy Bishop Airport and Montreal or Ottawa, will be able to stay productive, stream live TV, and enjoy seamless connectivity on their personal device throughout their flight.
Plans to complete certification and installation of Wi-Fi connectivity on Q400 aircraft is targeted to begin in 2025 with planned completion of a first phase by year-end. This is set to be the first fast, free Wi-Fi offering on Q400 aircraft.