Riverside Luxury Cruises has announced a new online education platform and certification program that will help travel advisors gain expertise in the brand’s luxury offerings. Certified advisors will also enjoy special travel agent rates on FAMS, and those who complete the course by January 31, 2025, will receive a $25 Amazon gift card.
“Our unwavering commitment to our travel advisor partners is matched only by the unforgettable journey their clients will experience on a Riverside cruise,” said Jennifer Halboth, CEO of Riverside Collection Americas. “This program allows advisors to get quickly up to speed on Riverside’s offerings so they can feel confident selling our product. Short videos in each module allow them to go deeper, hearing from key crew members and taking virtual tours of the ships.”
The six-part, multi-media course is designed to work with all levels of advisor experience, whether new to river cruises or a seasoned pro. The course includes an overview of the brand and the company’s impressive history, a primer on the cruise destinations that Riverside visits, details on the unique onboard experience including the culinary offerings and high level of service, an introduction to the shore excursion program, procedures for seamless booking of clients and proven marketing and proven sales strategies and techniques. Short quizzes at the end of each module focus on the major points that make it easier to sell the cruises, not simply trivia.
Completing the course results in the agent becoming a certified Riverside specialist and gaining access to TA rates for FAMs. Once they start selling, they will begin earning the line’s generous 18% commission, paid monthly.
Riverside Luxury Cruises is Europe’s newest and most luxurious river cruise line offering distinctive vacations on the Rhine, Rhône, Danube, Moselle, and Main rivers. The all-suites Riverside Mozart, Riverside Ravel, and Riverside Debussy offer the largest average suite size, all with king-size beds, highest staff-to-guest ratio, and up to five onboard restaurants. Guests can choose active tours from a menu of Riverside Choice excursions; take out a pedal- or e-bike, stored on board, for self-guided exploration; and bask in a rejuvenating treatment in the onboard FEHI Spa. On all itineraries, the ships stay late or overnight in some of Europe’s most captivating towns and cities, so guests can immerse in authentic cultures and the destination’s social life. Throughout, every member of Riverside’s exceptional staff and crew deliver intuitive and personalized service for an all-inclusive and luxurious experience.
On board, guests enjoy butler service in every suite; gourmet cuisine made with high-quality, fresh ingredients a la minute; included premium wines and spirits; complimentary StarLink broadband Wi-Fi; unlimited shore excursions to immerse in Europe’s history, cultures and landmarks; prepaid gratuities; and complimentary ground transfers. Riverside Luxury Cruises is a winner in Travel + Leisure’s World’s Best Awards for 2024 and Cruise Critic’s 2023 and 2024 Editors’ Pick Award for Best Dining in the River Category.